Terms and Conditions

Last Updated: 04/07/2024

Welcome to

Medimune Pharmaceuticals Pvt Ltd.’s website. By accessing or using our Site, you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please review the following terms carefully. If you do not agree with these Terms, you must not use this Site.

1. Acceptance of Terms

By using the Site, you agree to these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use the Site.

2. Changes to Terms

[Pharma Company Name] reserves the right to modify or revise these Terms at any time without prior notice. Your continued use of the Site following any changes indicates your acceptance of the new Terms.

3. Privacy Policy

Our Privacy Policy, which explains how we collect, use, and protect your information, is incorporated into these Terms. By using the Site, you agree to the collection and use of your information as described in our Privacy Policy.

4. Use of Site

a. Eligibility: You must be at least 18 years old to use this Site.

b. User Conduct: You agree not to use the Site for any unlawful purpose or in any way that might harm, damage, or disparage any other party.

c. Account Security: If you create an account on the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

5. Intellectual Property Rights

All content on the Site, including text, graphics, logos, images, audio clips, data compilations, and software, is the property of [Pharma Company Name] or its content suppliers and protected by international copyright laws.

6. Medical Information Disclaimer

The content provided on this Site is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.

7. Limitation of Liability

[Pharma Company ] will not be liable for any damages of any kind arising from the use of this Site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless [Pharma Company ], its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to your use of the Site, your violation of these Terms, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.

9. Third-Party Links

The Site may contain links to third-party websites that are not owned or controlled by [Pharma Company ]. [Pharma Company ] has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites. You access any third-party websites at your own risk.

10. Termination

[Pharma Company ] reserves the right, in its sole discretion, to terminate your access to all or part of the Site, with or without notice, for any reason or no reason, including, without limitation, if [Pharma Company ] believes that you have violated or acted inconsistently with the letter or spirit of these Terms.

11. Governing Law

These Terms and any disputes related to these Terms or the Site will be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

12. Contact Information

If you have any questions about these Terms, please contact us at:

medimunepharma@gmail.com

13. Miscellaneous

a. Entire Agreement: These Terms constitute the entire agreement between you and [Pharma Company Name] regarding the use of the Site.

b. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

c. Waiver: The failure of [Pharma Company ] to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Return and Refund Policy

Eligibility for Returns

Prescription Medications: Due to regulatory and safety reasons, we do not accept returns of prescription medications.
Non-Prescription Medications: Non-prescription medications can be returned if they are unopened, unused, and in their original packaging.
Health Supplements and Over-the-Counter Products: These products can be returned if they are unopened, unused, and in their original packaging.
Medical Devices and Equipment: Returns are accepted if the products are unused, in their original packaging, and accompanied by all accessories and documentation.

Conditions for Returns

Products must be returned within 30 days of purchase.
Products must be in their original condition, unopened, and unused.
Proof of purchase (e.g., receipt or order confirmation) is required for all returns.

Non-Returnable Items

Prescription medications
Opened or used products
Products not in their original condition or packaging
Products returned after 30 days from the date of purchase
Products purchased from third-party retailers

Return Process

Contact Customer Service: To initiate a return, please contact our Customer Service team at [customer service email] or [customer service phone number]. Provide your order number, product details, and reason for the return.
Receive Return Authorization: Our Customer Service team will review your request and provide you with a Return Authorization Number (RAN) and return instructions.
Ship the Product: Pack the product securely and include the Return Authorization Number. Ship the product to the return address provided by our Customer Service team. We recommend using a trackable shipping method to ensure the product reaches us safely.
Inspection and Processing: Once we receive the returned product, our team will inspect it to ensure it meets the return conditions. If the return is approved, we will process your refund or exchange.

Refunds

Refunds will be issued to the original payment method used for the purchase.
Please allow up to 10 business days for the refund to be processed and reflected in your account.
Shipping and handling fees are non-refundable unless the return is due to an error on our part.

Exchanges

If you wish to exchange a product, please follow the return process outlined above and specify that you would like an exchange.
Exchanges are subject to product availability. If the desired product is not available, a refund will be issued.

Damaged or Defective Products

If you receive a damaged or defective product, please contact our Customer Service team immediately.
We will arrange for a replacement or refund at no additional cost to you.

Contact Us

If you have any questions or need assistance with your return, please contact our Customer Service team at

medimunepharma@gmail.com